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Exogenous Shocks and Business Process Management : A Scholars' Perspective on Challenges and Opportunities

DOI zum Zitieren der Version auf EPub Bayreuth: https://doi.org/10.15495/EPub_UBT_00006628
URN to cite this document: urn:nbn:de:bvb:703-epub-6628-9

Title data

Röglinger, Maximilian ; Plattfaut, Ralf ; Borghoff, Vincent ; Kerpedzhiev, Georgi ; Becker, Jörg ; Beverungen, Daniel ; vom Brocke, Jan ; Van Looy, Amy ; del-Río-Ortega, Adela ; Rinderle-Ma, Stefanie ; Rosemann, Michael ; Santoro, Flavia Maria ; Trkman, Peter:
Exogenous Shocks and Business Process Management : A Scholars' Perspective on Challenges and Opportunities.
In: Business & Information Systems Engineering. Vol. 64 (2022) . - pp. 669-687.
ISSN 1867-0202
DOI der Verlagsversion: https://doi.org/10.1007/s12599-021-00740-w

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Project's official title
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Projektgruppe WI Wertorientiertes Prozessmanagement
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Abstract

Business process management (BPM) drives corporate success through effective and efficient processes. In recent decades, knowledge has been accumulated regarding the identification, discovery, analysis, design, implementation, and monitoring of business processes. This includes methods and tools for tackling various kinds of process change such as continuous process improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional and radical process change, have been neglected in BPM research although they se-verely affect an organization’s context, strategy, and business processes. In this research note, we conceptualize the interplay of exogenous shocks and BPM in terms of the effects that such shocks can have on organizations’ overall process performance over time. On this foundation, we identify related challenges and opportunities for BPM via several rounds of idea generation and consolida-tion within a diverse team of BPM scholars. We discuss our findings in light of extant literature from BPM and related disciplines, as well as present avenues for future (BPM) research to invigorate the academic discourse on the topic.

Further data

Item Type: Article in a journal
Keywords: Business Process Management; Exogenous Shocks; Challenges; Opportunities
DDC Subjects: 000 Computer Science, information, general works > 004 Computer science
300 Social sciences > 330 Economics
Institutions of the University: Faculties > Faculty of Law, Business and Economics > Department of Business Administration
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management
Faculties > Faculty of Law, Business and Economics > Department of Business Administration > Chair Business Administration XVII - Information Systems and Value-Based Business Process Management > Chair Information Systems and Value-Based Business Process Management - Univ.-Prof. Dr. Maximilian Röglinger
Research Institutions
Research Institutions > Affiliated Institutes
Research Institutions > Affiliated Institutes > Branch Business and Information Systems Engineering of Fraunhofer FIT
Research Institutions > Affiliated Institutes > FIM Research Center for Information Management
Faculties
Faculties > Faculty of Law, Business and Economics
Language: English
Originates at UBT: Yes
URN: urn:nbn:de:bvb:703-epub-6628-9
Date Deposited: 12 Sep 2022 09:59
Last Modified: 11 Nov 2022 08:12
URI: https://epub.uni-bayreuth.de/id/eprint/6628

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