Browse by Journals

2026

Brand, Benedikt Martin ; Rese, Alexandra:
Introducing the adaptive "Dual Response" Kano method – conceptualization and empirical application.
In: Journal of Retailing and Consumer Services. Vol. 89, Part A (2026) . - 104596.
ISSN 0969-6989
DOI der Verlagsversion: https://doi.org/10.1016/j.jretconser.2025.104596

2025

Brand, Benedikt Martin:
Bridging the intention-behavior-gap through digitalized information (?) : Two laboratory experiments in the textile industry.
In: Journal of Retailing and Consumer Services. Vol. 84 (2025) . - 104179.
ISSN 0969-6989
DOI der Verlagsversion: https://doi.org/10.1016/j.jretconser.2024.104179

Baier, Daniel ; Karasenko, Andreas ; Rese, Alexandra:
Measuring technology acceptance over time using transfer models based on online customer reviews.
In: Journal of Retailing and Consumer Services. Vol. 85 (2025) . - 104278.
ISSN 0969-6989
DOI der Verlagsversion: https://doi.org/10.1016/j.jretconser.2025.104278

Rese, Alexandra ; Witthohn, Lennart:
Recovering customer satisfaction after a chatbot service failure : The effect of gender.
In: Journal of Retailing and Consumer Services. Vol. 84 (2025) . - 104257.
ISSN 0969-6989
DOI der Verlagsversion: doi.10.1016/j.jretconser.2025.104257

Rese, Alexandra ; Baier, Daniel:
Rental clothing box subscription : The importance of sustainable fashion labels.
In: Journal of Retailing and Consumer Services. Vol. 83 (2025) . - 104153.
ISSN 0969-6989
DOI der Verlagsversion: https://doi.org/10.1016/j.jretconser.2024.104153

Rösch, Stella Franca ; Kopplin, Cristopher Siegfried:
Time well spent! The role of information presentation and viewing time in sustainable textile online purchase behavior : Insights from an online store experiment.
In: Journal of Retailing and Consumer Services. Vol. 86 (2025) . - 104297.
ISSN 0969-6989
DOI der Verlagsversion: https://doi.org/10.1016/j.jretconser.2025.104297