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“Paperwork is so important!” : processes of literacising in bureaucratic contexts in Benin and Bolivia

DOI zum Zitieren der Version auf EPub Bayreuth:
URN to cite this document: urn:nbn:de:bvb:703-epub-7540-6

Title data

Abou Moumouni, Issifou ; Krauß, Rebekka:
“Paperwork is so important!” : processes of literacising in bureaucratic contexts in Benin and Bolivia.
In: Cultura & psyché. Vol. 4 (2023) Issue 1 . - pp. 85-106.
ISSN 2730-5732
DOI der Verlagsversion:

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Project information

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Project's official title
Project's id
Exzellenzcluster Africa Multiple, EXC 2052/1 - 390713894
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Project financing: Deutsche Forschungsgemeinschaft


In both Bolivia and Benin, the state presumes that citizens can navigate its bureaucracy even if it does not provide them with the requisite literacy skills. However, bureaucratic procedures are highly characterised by literacy and digital literacy and people with little or no literacy require alternative strategies to manage them. This article contributes to debates on (il)literacy and bureaucracy studies by looking at the learning practices of persons with little or no literacy competence in La Paz and El Alto, Bolivia, and Parakou, Benin. It investigates their ways of coping with such bureaucratic requirements and especially how they manage to acquire specific literacy abilities in order to complete procedures. Our conclusions are based on empirical data obtained through various kinds of interviews and participant observation that we carried out during more than 12 months of fieldwork.

Further data

Item Type: Article in a journal
Keywords: (Un)learning; Literacy; Illiteracy; Digital literacy; Administrative procedures
DDC Subjects: 100 Philosophy and psychology > 150 Psychology
300 Social sciences
400 Language > 490 Other languages
Institutions of the University: Research Institutions > Collaborative Research Centers, Research Unit > EXC 2052 - Africa Multiple: Afrikastudien neu gestalten
Research Institutions
Research Institutions > Collaborative Research Centers, Research Unit
Language: English
Originates at UBT: Yes
URN: urn:nbn:de:bvb:703-epub-7540-6
Date Deposited: 13 Mar 2024 09:47
Last Modified: 13 Mar 2024 09:48


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